Reflections from strengthening creditworthiness of water utilities in Rwanda under Isoko y'Ubuzima
It was fascinating to sit in a room with rural water operators who carry the daily responsibility of running small piped water systems, often serving between 300 and 1,000 connections. These operators are at the frontline of ensuring reliable water services. They read meters, collect payments, repair leaks, manage staff, and respond when systems fail. The continuity of water services in rural communities depends on their work.